Help & information
Good questions.
Clear answers.
Using your photos, credits, AI results, and account.
Good to know
A little clarity
before you create.
How do I turn a photo into an AI video?
Choose an effect, upload the photo it asks for and press create. inreel returns a vertical MP4 about six seconds long, usually within a minute, plus a 1.5 second inreel.app end card on free videos. Your first 10 welcome credits cover one video with no account.
What kinds of videos can I make?
Animate a portrait or pet, create a friendly hug, dance, try a comic muscle reveal or zoom out to Earth. Celebrate birthdays and holidays with candles, flowers, fireworks and seasonal scenes, from Valentine's Day and spring through Thanksgiving, Halloween, Christmas and New Year.
Are the videos on this page made with AI?
Yes. Every sample features AI generated fictional adults or a generated pet and shows actual generated output, not customer testimonials or proof of exact likeness.
Do I need a subscription?
No. Your first video is free, with no account needed. Credit packs you pay for once cost $9.99, $19.99 or $49.99 and are paid with PayPal. Sign in with Google or verify your email to receive credits in your account, or buy without an account and receive an activation code. Save it yourself: lost codes cannot be recovered or replaced. You can move the remaining credits into an account once. Each video uses 10 credits.
Will my video have an inreel end card?
Free videos include an extra 1.5 seconds at the end showing inreel.app and Made with one photo. New videos created after you buy credits or redeem a paid activation code have no end card. Buying credits does not change existing videos or jobs already in progress.
Is my result public?
No, not by default. It stays off the public gallery unless you choose to publish it. Anyone you share its unlisted link with can view it.
What happens if generation fails?
A confirmed failed generation returns its credits automatically. A pending job is not marked as failed solely because it takes longer.
Can I get a refund if it does not look like me?
Yes. You can request a refund within seven days of purchase if your paid result does not look like you. Keep the order and result references.